What if you can help your employees with their retirement and their student loans at the same time. All tax-deductible! It all seems to be in making… In the veterinary industry, 3.1% of gross revenue is spent on benefits packages. That number is based on the recently published Financial and Productivity Pulsepoints (10th Edition), and it is… Continue reading Student Loan Twist
You care about your job (at least you used to) and you are trying really hard to do your best, but. Your to-do list is growing like crazy. There are just not enough hours in the day to finish all your tasks. Maybe if you forgo that day off, you might be able to catch up… Continue reading Are You Overworked? Watch For These Warning Signs Before You Hit Burnout
This was my second time at Fetch. The conference itself is much smaller than WVC. The atmosphere is very different, and you get to know people. I liked it. San Diego in December was a balm to my soul since we live in Idaho, where the heavy snow was coming down, and, in a few… Continue reading The Power of Fetch
There is so much to talk about after returning from Fetch. The following blog will have more info, for now, watch this trailer. 🙂
Have you ever stopped “practicing” long enough to observe your clinic or hospital? What messages are you sending your clients when they walk in your door, interact with your team, and meet with you? Do you know? If you are like most typical veterinary hospitals, everyone is too busy to worry about all those… Continue reading What’s Your Vibe?
1. Make his/her life easier. Figure out what he/she needs and how to deliver it. 2. Get to know him/her. How does he/she operate? What is the preferred communication; email, phone, verbally? What does he/she care about? 3. What are his/her goals? 4. Never blindsided him/her. Always keeps him/her in the know. There is nothing worse… Continue reading How To Make Your Boss Happy?
This is the part we all have been waiting for! We discussed the differences between being a boss and a leader in our previous blog and gave you an inside story of an unappreciated and demotivated employee at the veterinary clinic. Now how do you become a leader instead of the boss? Here are 5 starting points; make… Continue reading Become a Leader
After returning from my week vacation, I was rested and I arrived to work 10 minutes early. After all, I like to beat everyone there. The place is peaceful as nobody is there yet. It gives me time to get ready for my day, make coffee, go over the schedule etc. My boss walks in… Continue reading Are You The Boss? Some People Don’t Like You!
Any leadership position is hard with all the responsibilities it brings. Certainly, this is true among practice owners/managers. One of the biggest fears is being criticized for our decision making and behavior. After all, most people want to be liked and do a good job. Consider the following… Are you driving others or are you… Continue reading Boss or a Leader?
You decided to promote your clinic with an open house. The fear many have is what if people don’t show up; a waste of my time and money. How can I make this an effective and positive experience? Believe it or not, there are hospitals which do one or more open houses every year. Start… Continue reading Three Key Points to Consider For Holding An Open House At Your Veterinary Hospital