Become a Leader

This is the part we all have been waiting for! We discussed the differences between being a boss and a leader in our previous blog and gave you an inside story of an unappreciated and demotivated employee at the veterinary clinic.   Now how do you become a leader instead of the boss? Here are 5 starting points; make… Continue reading Become a Leader

Are You The Boss? Some People Don’t Like You!

After returning from my week vacation, I was rested and I arrived to work 10 minutes early. After all, I like to beat everyone there. The place is peaceful as nobody is there yet. It gives me time to get ready for my day, make coffee, go over the schedule etc. My boss walks in… Continue reading Are You The Boss? Some People Don’t Like You!

Boss or a Leader?

Any leadership position is hard with all the responsibilities it brings. Certainly, this is true among practice owners/managers.  One of the biggest fears is being criticized for our decision making and behavior. After all, most people want to be liked and do a good job. Consider the following… Are you driving others or are you… Continue reading Boss or a Leader?

Three Key Points to Consider For Holding An Open House At Your Veterinary Hospital

You decided to promote your clinic with an open house. The fear many have is what if people don’t show up; a waste of my time and money. How can I make this an effective and positive experience? Believe it or not, there are hospitals which do one or more open houses every year. Start… Continue reading Three Key Points to Consider For Holding An Open House At Your Veterinary Hospital

Why Some Practices Struggle?

In the beginning, there was an idea, a vision, a goal. Start a practice, be your own boss, work flexible hours and most importantly, do what you love to do and what you believe in. The beginnings are so sweet, full of passion and determination.  However, according to statistics published by the Small Business Administration,… Continue reading Why Some Practices Struggle?

Why (not) to hire a new graduate as an associate for your practice.

The time is here! It’s time to hire a new doctor at your practice. This is a very exciting moment since the hiring might change your practice forever. Know when to say when.  Some avoid hiring new grads from fear and misperceptions; the new grads lack client-communication know-how, are inexperienced and lack technical skills. Most have… Continue reading Why (not) to hire a new graduate as an associate for your practice.

4 Reasons To Train Your Employees

1. Product quality/service excellence. As obvious as this might seem, employees will be better at their job after completing training.  And of course, you want to provide an excellent service and deliver a quality product. A brand new doctor can be pretty skilled as far as performing a regular exam goes, but what if, he… Continue reading 4 Reasons To Train Your Employees